Personalize the Experience with Voice of the Customer – Part 2

Previously (Part 1), we talked about how we could include that piped data in our survey by adding those options as we are designing the questions.

Now it’s time to distribute that survey and consume that piped data we defined earlier, we’ll declare that piped data as parameters inside the distribution method through the invite that we are working with.Read More »

Personalize the Experience with Voice of the Customer – Part 1

A personalized or targeted customer experience can make an enormous of difference in the way customer think and react about your brand or product. Hence, reaching out to customers in a personalized manner to get some feedback on your product and service is no exception.Read More »

My Blog Posts

Welcome to my blog posts, an attempt to share about my Dynamics 365 experience and learning. 

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